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Privacy Policy

Effective Date: 01 July 2025

At Karippal Innovations LLP, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Wowes App, which enables businesses to manage loyalty programs, distribute rewards, and engage with customers through points and offers.

1. Information We Collect

We may collect the following information when you use the Wowes app:

a. Personal Information

  • Name
  • Phone number
  • Email address (optional)
  • Device ID
  • Location (only with your permission)

b. Usage Data

  • App usage behavior
  • Reward redemption history
  • Loyalty points activity
  • Interaction with notifications or offers

c. Business Information (for merchant accounts)

  • Business name
  • Contact person
  • Store location and contact details

2. How We Use Your Information

  • We use the collected information to:
  • Deliver personalized rewards and loyalty experiences
  • Send transactional and promotional notifications
  • Help businesses identify and retain loyal customers
  • Improve app functionality and user experience
  • Prevent fraud and ensure security

3. Sharing of Information

  • We do not sell your personal data. We may share limited information with:
  • Partnered businesses (e.g., restaurants or stores you visit through Wowes)
  • Service providers (e.g., SMS, email, and cloud hosting platforms)
  • Government authorities when legally required
  • All partners and providers are bound by confidentiality agreements and are required to safeguard your information.

4. Data Security

We use industry-standard encryption and secure server infrastructure to protect your information. While we take reasonable measures, no method of data transmission or storage is 100% secure.

5. Your Rights

You have the right to:

  • Access your personal information
  • Request correction or deletion
  • Opt out of promotional communications
  • Withdraw consent for data processing (subject to legal limitations)
  • To exercise these rights, email us at: contact@karippal.in

6. Data Retention

We retain your data only as long as necessary for providing services or as required by law. Inactive accounts may be anonymized or deleted after a certain period.

7. Children’s Privacy

The Wowes App is not intended for children under the age of 13. We do not knowingly collect personal data from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted in the app and will become effective once published.

9. Contact Us

If you have any questions or concerns about this policy, please contact:

Karippal Innovations LLP, 

Thrissur, Kerala, India

contact@karippal.in